Dollar General Corporation, an American chain of variety stores,was started by James Luther Turner with his only child Cal Turner (Sr.). Corporation’s first store was opened in Springfield, Ky. on June 1, 1955 . Official DGCustomerFirst Survey details.
The headquarters of the corporation is in 100 Mission Ridge, Goodlettsville, Tennessee and The United States. Moreover, the store has 14,000 locations all over the world. The Chairman and the CEO of the company are Michael M. Calbert and Todd Vasos respectively.The products sold by the company are basically materials of day-to-day use like clothing,cleaning supplies,home decors,health and beauty aids,pet supplies,toys,seasonal items,and grocery.To this day,company’s estimated revenue is $20.349 billion. The history of the company is unique. During the depression, James and his son Cal opened J.L.
Turner and Son Wholesale in October 1939, with initially investing of $5,000 each. After few years wholesaling turned to retailing, the move which made them $2 million by arly 1950s. The concept of the company was simple – no item in the store would cost more than one dollar. Today, the company is one of the major discount retailer with 15,000 stores in 44 states.
Newly, DG Corporation has started an initiative called as DGCustomerFirst on its website DGstore or Online Dollar Store. Anyway, what will you do on good days? Shopping can also be a best way to spend the day, especially for those who love to spend money.
Steps to be a part of DGCustomerFirst survey :
To be a part of the survey, one need to :-
- Sign up through a survey code from his or her latest receipt from any one of the Dollar General stores, and fill in details such as the store number, the time and date of the receipt,and other asked informations.
- The survey is also open for those who have not made an purchase but intend to do so, but they are required to enter the sweepstakes via mail-in.
- The sweepstakes are available on weekly basis and the persons who are participants, each have the right to enter once per week only in order to be eligible for one of the 10 $100 gift cards given every week.
DGCustomerFirst Survey Requirements
In order to enter the sweepstakes, one must finish the DGCustomerfirst online survey. After finishing, an entry code will be given. To be eligible for the survey, a person :-
- Need a recent Dollar General receipt with a unique survey code. The receipt will have a 15digit code at the bottom of the page.
- A computer or device with an internet connection, as to go to the website of the online survey at https://www.dgcustomerfirst.com .
- A basic knowledge of the English and Spanish languages. Default language is English, thou other option is available.
- One should be at least 18 years old.
- One should be at least 18 years old and must be a US citizen or a citizen of the District of of Columbia to be eligible for the prizes given in sweepstakes.
- One cannot participate if he/she is an employee of the sponsor, or a family member of the employee of the company, affiliate, or other related third parties.
Prizes/Rewards available in the DGCustomerFirst Survey
- Randomly, the Administrator will choose 10 entrants from all of the entries during the entry period. Each of the winners will receive $100 gift card to shop at any DG store. During the sweepstakes, 400 prizes of $100 will be given, 10 per each period. Also, the company may give a coupon code to use it at any of its stores for the next purchase.
- The winners will be notified either by voice call or email and the person need to submit his street address within 3 days of being notified.
- You will recieve the notification within 6-8weeks on our mail.
DG CustomerFirst is the legal customer or guest satisfaction survey from Dollar General corporate. By this, all of the DG customers are able to go to the site www.DGCustomerfirst.com . Hey, DGCustomerfirst is one of the best media for all DG customers to speak up their mind.
DGCustomerFirst takes an online survey among the customers in which a number of simple questions are asked like about the level of customers satisfaction, most recent shopping experience, the friendliness and efficiency of the employees, the products offered, the deals, the cleanliness of the facilities and other questions which are relevant to Dollar General.
I like the new store that just opened 6456 hwy 42 in rex The worker was very nice.
I love going to my local dollar general. They have everything I need and I am always happy with the prices
The saltsburg dg sucks you really need to do something with it either close it temporally until you figure out the employee situation or hire more people ASAP I will be taking My business else where. Everything is backed up I’m VERY displeased
I love dollar genersl. Especially since the freezers were added. Makes it so much cheaper for a single person on their own.
I’ve taken a survey for a dollar general $100 gift card through retailrewardsclub.net and completed the last part where I chose an offer. Is this legit and am I going to get the gift card? Please let me know something about it. I’d appreciate that!
The information was very interesting. I truly enjoyed everything I read. I also love shopping at the DG store, they have all that I need, and I also love the DG app. With all the coupons.
Thank you. I’m excited because this is the first sweepstake I’ve entered. I hope I do good. I am 74 and on a fixed income I never have any extra money to have just for. Me. I’m really excited.
The sales clerk worked well together.
The sales woman worked fast and worked to get customs out fast and well
Store was clean and well kept
The employees are very friendly and helpful to the customers. Haven’t had any issues or problems at this store.
very good service
The employees of The Nevada Iowa DG are some of the friendliest and most helpful workers! I’ve asked them while they have been knee deep in boxes stocking shelves to do a price check for me or to help me find something and always willing to do so with a smile!
Hello, I needed to corporate Owners and the store managers to know that the particular stores that I have visited are very good. and that my experiance was Great also I found almost every thing that I was looking for. however I live in the State of Alabama temporarily and Dollar General Stores in yellow need to be their Green Stores with a broader selection. their is a hugh need for the green stores in Alabama. I fell in Love with the first one I visited in Hazelhurts Mississippi. P.S. Thank you for The Happy Visits!
Great customer service
I live near this store and stop in frequently. Chad and Missy do a great job for you. They are both very friendly and represent DG very well. I am a stockholder and care about such things! The store could use a new floor. It takes away from the overall appearance. Everything else looks fine.
Great service. Average store
I am always amazed at the freshness of the bread eggs and dairy anytime and anywhere I go. I have purchased eggs which were gathered and processed the same day of purchase. That’s fresh.
My first visit was very good. Girls were very friendly and very helpful. They had been very well trained.
I love shopping at the Dollar General Store in Kankakee, Illinois! They have good price’s on there item’s at the store!
I really like shopping at the Dollar General Store, in Kankakee, Illinois!
Salesperson friendly, found items easely, took only a short time to check out.
You have the wrong time, it was 9:31am.
Re: DG at McCrory Arkansas #1: always one or more coupons that don’t work and they are rude about correcting. The female working 12/28/19@2:30 pm I. Particular. She also talks horrible about customers after they check out. Just happens, the customer 3 people ahead of me was my daughter today. She needs to be fired!
Wonderful experience!! Clean, easy to shop…. happy employees, great management.
VERY GOOD EXPERIENCE
VERY GOOD EXPERIENCE AT YOUR STORE IN CALICO ROCK, AR
Me encanta hacer comprás en dollar general encuentro de todo y está siempre Serca
Good price s on motor oil
Love shopping at this store. I always find good food and good prices.
I love this store love the discounts I go to this store everyday and I also like telling my friends. And they love it as well ..
Love it ….
Paid $1.90, for a 16 oz. soda! Wth?
I made a purchase on 12/24/19 for $4.50, I gave the clerk “Bunnie”$20, was given $4.50 back in change with my receipt- it was not counted back to me , nor did I check my change as there was a line of waiting customers, when I realized that I was shorted , the store had closed
I love dollar general.i visit their all week long. They are always helping me with my request.The employee are alway special helping me find what I need. Thank Dollar general for being there for my needs. I am a senior citizen now.retired. I been coming to the Dollar General for a long time.there kindness goes along way.
Happy New Year and God Bless You all for being there for my needs.
The manager at this store treats us like royalty. But to us they feel like FAMILY. They always keep an eye on our needs and in the Cr store we feel comfortable like at home. But at home we don’t have Stephanie. Thank you DG!
Hi my name Latwista McFadden i like going in dollar general shopping i go like 5 days in a week its a great store
I love my Dollar General
Cleanest DG in Harrisburg PA!
I just love this store shop there all the time
Love the store and the employees.
I shopped at #13250 in Indianapolis and also the one on Pendleton Pike and Mittenhoeffer in Indianapolis, customers cannot get threw isles to get what needed because of stocking carts everywhere, my hubby is handicapped and walks with a walker he just stays in the car because of this, if you need pictures I will go get them. Both stores are terrible about this. You need to come down and see for yourself, come and suprise them. Not thinking of customers first there…..
Got lots of good stuff from Dollor General. The store have ever thing that I could possibly need. Before I shop any place I go to dollor General first.
Had a great shopping experience at New Oxford Dollar General 1-7-2020. Sales Associates were helpful and very nice. Was in and out within 35 minutes. Great store.
They was great with helping and customer service. At Roebling Ave Store in Trenton, NJ
1419-3298-1916-013 is do a wonderful. Job at Dollar General store
I went to Dollar General store in my town yesterday to get some things the store was clean the employees there are poilet. helpful when needed. The store its self could be bigger the isle”s are a little to small and they could have more varity of somethings. Otherwise overall its a good store for out small town and the hours are ok.
Lets see, where to start? First I was overcharged, then the phone # on the receipt is disconnected?!? 740-242-5650. Then I can’t take the survey??
Kathy the manager at dollar general is so so good to all her customers. The store is well stocked and clean. She is so patient with her employees as well.
Most of the time I am always treated by the employees of my local dollar general nicely, however two nights ago I was shopping close to closing time I was treated very rudely by an employee I had never seen there before and was told repeatedly that I was going to have to hurry up and grab my things because they were going to close soon , which I was well aware of. This confused me because my cart of items was very short . So I didn’t understand what The need for the continuous reminder which I was already most definitely well aware of by then, was even needed or necessary for. Not to mention her attitude towards me in general .I was actually even forwarned by a very friendly existing employee who I knew there very well that they would be closing soon and she was just giving me a sort of heads up because the other employee who wasn’t very friendly towards me or in a good mood which I thought was strange. So I proceeded to hurry up and grab the items I needed and went through the checkout. The rude employee repeatedly kept telling me I needed to hurry up in order to get my items and leave. The friendly employee apologized to me for the way she treated me which made me feel somewhat better. I still left feeling disgusted in how another human being with a job that deals with the public on a daily basis could get away with treating someone like that!!
I was welcomed as I entered which is nice.
It was great
it was good but they didnt have
simpley poped popcorn. i would like it if yall had that.
I love Dollar Generals prices and quality.
I shop at dollar general everyday and I love it!!!
Very helpful
Very helpful. Always smiling
The manager was so polite an showed me were everything was I really woyld like to give her some recognition for showing great customer assistance thank you Ms.Taylor
I walk with a can and went in the store for one thing, oops there’s a sale going on in the bins, oh my shopping time.got some good items. Continued through the store found an awesome card for a friend for her birthday, on to look for a gift, and found more deals more shopping for me. Then I continue to look for a candle for that friend as a gift. I asked an associate where they might be and she took me right to them. Then I haven’t eaten yet and I’m thirsty and I see more deals like a 12pack of diet mountain dew 3for 10.$ I asked for help and that same associate carried them to the register for me because, I didn’t have a cart, of course I only went in the store for one thing. So as I’m separating my things to be scanned Kelly the associate said hello did you find everything you were looking for , of course, I say and more. I tell her how I want to pay and she obliged. I have 4 more receipts to add so I’ll stop here.
I hope I am rewarded this award because I absolutely love DG this is the best store in my town. Great customer service very clean place everything is so neat. Been going to DG for 10 year’s And I will keep going till the day I die. Please choose me as the winner thank you!
I love love love Dollar General because it’s a user friendly store. Competitive prices are acceptable. So much better than Walmart. I go to DH at least 2-3 times a week over the past 15 years! True customer — Best ever!
Re store number 16881 Dothan Alabama. This is my last visit this store. It has been a chaotic obstacle course since it opened. It is convenient to me but I will drive further just to avoid this store. There are filled buggies, racks, displays, and numerous random objects on every aisle. The checkout layout is conducive to arguments among customers. The workers are overwhelmed and do not show a bit of concern. This is just ridiculous. My few dollars won’t make a dent bit I know I can’t be the only one that is tired of the mess.
I love the dollar store
Today I came in and needed help finding a few things and londa was able to help me find everything I needed. She very nice and polite and helped me get everything I needed. I also love this new store it is close to home. Very clean and neat.
I love shopping at Dollar General !
This Store is so clean and has friendly ,knowledgable staff. I shop at this store about 3 time a week and never ever seem a messy store. They need to get high Mark’s and a lot of compliments for the work the employees do. Store # 19664 is the best one on the whole island.
I love this store and everyone there are so helpful and nice, Thanks
They are always friendly and the service is good
payment
on January 7,2020 i was in the Dollar General in Tazewell TN.store #21019.Im disabled and walk with a cane and after paying for my items before going out the door the shopping bag slipped from my hands breaking a jar of pickles’I was handed a roll of paper towels from the cashier for me to clean the mess which i did.Then i had to re purchase another jar of pickles.I will never shop there again.
I Love My Dollar General Families. They’re like little Walmarts
It’s the Wildest thing ever! #lovers New year’s Bride to be!
I absolutely love the Dollar General! They have everything I need at great prices. Staff is always nice and attentive!
A very nice and very organized clean store and nice clerk,I like shopping there and it was my first time there, Gibson Tn Dollar General Store,thank you!
The people here at this DG are so helpful and very curteous
Megan was friendly and very helpful with my visit
Excellent service , outstanding customer service .
Fast and excellent service . Great cashiers .
Very resourceful and friendly staff . Awesome cashiers with great smiles and excellent fast service .
She’s very polite and helpful.
I enjoy shopping at all my local dollar General stores. This one specifically, the employees are always so helpful and friendly.
I will keep doing my business there as long as its there!!!
On Jan. 29, 20 I went to the dollar general store on 20 E Washington St. in Peru In. I have visited this store several times and it has been a mess each time. Things are not in its place, boxes with merchandise not put away and in the isles, very disorganized. I understand that shipments come in and employees get busy or maybe there are not the right amount of employees at this store to keep it nice. It just seems to be an on going issue at this one store and I think it is a shame the way it looks. I usually shop at the one near my home which is kept very nicely. So I know it can be done. I just feel someone should be aware. Thank you
I had a great experience at store 8917 i will stop there again
love to shop at dollar general. I wish they carried produce also then I wouldn’t have to go to the grocery store for those things. they do however need to hire more people for stocking the store. a lot of times the shelves are not filled up and there are always aisles filled with stuff to be put up, but there just aren’t enough employees to keep the shelves at least half filled. I always spend over $50.00 when I go there which is at least twice a week. would love to see some kind of improvements. I will keep shopping here just cant help it.
clean, well stocked, fast checkout’
It’s a great place to shop even though they are a little bit to high on things
Store manager very nice. Store clean and front door works and sign lit on building. Love this store!
Really good
Love this store it’s always clean n inviting
I entered $100 gift card sweepstakes it will not take my gmail tuffyj8709@gmail.com it is a valid gmail account thanks
Gmail account won’t work
Erin was my cashier tonight at your location 3701 County Rd. 44 Eustis Florida phone number 352-800-6104 As I was cashing out not really paying attention to what was going on just kind of looking around whatever. Erin said I would appreciate it if you didn’t snatch the bag out of my hand. I thought she was talking to the young man Who is working with her but when I looked up he wasn’t there and I had said to her who are you talking to. She said You. I said I did not snatch the bag out of your hand And I’m sorry if you took it that way .She insisted I did. I am loud and I know I’m loud I’m deaf in one ear and only have 60% hearing in the other she slammed my money down on the counter and told me to get out of the store that no customer was going to Yell at her. I work in customer service every day and I have never ever responded to a customer the way your employee responded to me .She failed the customer service.
I hope to receive a gift card for doing this survey.
Store has gone through several managers but the one they have now has been doing a great job for the last year or so. The store was clean and the help seems to care and shows up to work instead of just collecting a paycheck. I am happy that you don’t keep upping your prices as Walmart does. I am glad there in my neighborhood.
My experience at Dollar General was good. Always is. The aisles aren’t really wide enough.
I filled out 34 percent of the survey & then it asked me to put in words why I selected the answers I did. And to be specific. So I wrote specifically why I answered the way I did and there was no way to advance to the next question. I tried just trying to click on anything there and nothing would work. So I left it for a bit and when I came back it said I had to start over. I thought it would start with the first question. When I filled in all the beginning I threw away my receipt n didn’t have it anymore to refer to. I feel ripped off. Why was there no way for me to advance when I was 34 percent done then closed out. Please answer me. Thanks.
Helen M. Alexander
My Custmer service was great. She was very nice and I didn’t even have to ask for double bag.
Always very happy with dollar General
My visit in the store is very good the customers are very nice because they asking me if I need something or everything good
I did the survey and at the end it wanted my email address and it said it was invalid which its The one I use and so I lost all that time and work also it will not let me in to do coupons
Suggestions run In store specials and give customers the sale price with out downloading the ap or the special coupon me for instance I do not have cell service in this store 14300 in butler pa I go in the store see specials and can’t down load the special coupon on my phone so either skip getting this on sale product or have to pay full price 😡 just give the customer the sale price with out a coupon!
Why is my survey cody 16 digits
I love having a dollar general near my house, they have almost everything I need ❤️❤️
I like the manager in some stores they want to help and others they think ykungoin step something
I am a valid customer and Dallor General is one of the neatest and friendliest environment compared to Dallor, Tree and Family Dallor. Plus they have more items in stock.
Yes i would like to complain about the bathroom in Dollar Gen Store in Warsaw,Mo. 65355, On 7highway across the bridge, the hard water there is nasty, smells & makes the bathroom gross, needs a water softener! The people that work there are excellent! Just the bathroom & water stinks. !!!
The employee at 2821 Hillcrest Dr. San Antonio Texas 78201 (210)729-9305 Is very Rude. I been shopping this Dollar General for awhile and when JEFF is there He will not make eye contact when i have a question and answers rudely. He never smiles and walks passed you like your not there, i really feel unwelcomed at this location when he is there. JEFF needs retraining on CUSTOMER SERVICE.
Yes my experience was very good . Because first I had to return something I bought earlier in the week at the DGStore on Yosemite Star. In Manteca California. I was at the DG store in Manteca on Main Street.. I had no problems service was awesome friendly people. Very please with both stores in Manteca ca. I have one closer in Stockton ca. But I choose to go into Manteca ca. Stores friendlier & cleaner . Thank you
There were some cold tablets hbp on the dollar aisle, I got two boxes plus some other things, I got to the register to pay for my things and the pills would not ring up.the cashier told me she could not sell them to me.I was disappointed to go into a store to buy something and you can’t even get what you find.
i want to win
I love my DG, I’m there everyday it seems. I love all the employees.
The manager Kym is a great example of a friendly happy manager
Always smiling,helping ,caring .n always polite..HE will even help u find stuff asking how ur day doing
Julie was very nice at store on broad Street..her customer service was great
STORE 14843
Shop there all the time. Today the young lady in the store is standing down the main isle.
I coming walking up the isle to pay for my purchase and she is standing there and as I approach to walk to the register she just stands and stares at me. She does not move. Finally as I am about one foot from she decides to move and yet she still does not say excuse me or nor does she move out of the way. I get to the front with my purchase and i ask her for a pack of cigarettes and she says to me ( you want to point them out to me) I tell here the 4 shelf , far right . She ask for my license , I give them to her she enters something on the register , does not work so she ask for them again and I give my license back to her all the while she is giving me this go to hell look. I ask why are you staring and giving me this dumb look. She says to Whatever!!! I ask her for her name and she say Why? I tell her I am going to contact your store manager and she says to Whatever!! I will never shop this dirty,cluttered store again , which by the way is the closet store to my house . Horrible customer service
Checking Account
I live real close to store#02485. Maybe 50 feet. I like conviece of store because if need last minute items i can a d usually find what i need quickly
I love the dollar general.i also like the digital coupons.i did the survey and it ask if I wanted to mention the cashier who helped me.i actually forgot her name but it would be a great idea to have their name on the receipt.it would be nice for them to see the replies and their name is mention.that will let them know that they are doing a wonderful job and they are appreciated.
I made a comment on yesterday,feb.28th.i did not see it so decided to leave another.I visit dg as often as I can.i love the store and the digital coupons.I visited store#06398 in kenner,La.I took the online survey and it ask if I wanted to mention the name of the cashier.I would have like to but I didn’t know her name.I think if their names were on the receipt it can be mention.that way if they decide to read the comments,they can see how much the customers appreciate them and how helpful they are.
Went to your new store in Sandstone, Mn today. Sign in doors said
Masks required! I had one on, as law now in Mn. On entering, a women was angry and leaving stating she would never be back.
As I shopped I noticed the employees either had no masks on, halfway on or only covering their mouth. It looked like the manager, a woman about 50 was helping with a checkout problem with no masks and with close contact with the customer.
Other customers and I became more concerned with the total experience!!
This is a New store in a small town, only open in the last couple weeks. The owner of this franchise needs to know about this problem, and get it corrected. Word spreads fast in a small community, it could be a killer!